Business process automation with Appian

Process automation
Category: Tech

Business process automation with Appian

Legacy projects can be hard to maintain and expensive to support. Codebase often gets tangled and messy. Low-code platforms are here as a solution to this problem. They provide tools for rapid development and deployment with integrated automation capabilities. In this blog, we will explain why Appian is a go-to platform for your business.

What is Appian?

Generally speaking, Appian is a multipurpose low-code development platform for businesses of all sizes. Their main goal is to enable business users to create a simple business application without any coding experience. Appian as a platform offers a suite of products and services that offer complete automation capabilities.

Robotic Process Automation (RPA)

Bots are a terrific way to automate tiring and repetitive tasks, freeing employees for more important and meaningful work. Appian RPA platform has unlimited potential. Bots can be deployed on multiple environments such as Windows, Linux, Citrix, and IOS. It also runs on low-code methods which encourage business users to deploy bots for increased efficiency. Another benefit of Appian RPA is no-code integration, any legacy applications and systems can be integrated without coding any middleman service. Appian RPA comes with a Task Recorder which allows business users to record the workflow they want to automate. When the recording is processed, Appian will create a ready-to-automate workflow.

From a business aspect, Appian RPA can perform complete automation by providing tools to automate any end-to-end business process. It can manage and track all automation activities from start to finish. RPA can be used for conducting impact and ROI analysis and can be integrated with an AI recommendation engine.

Artificial Intelligence (AI)

Appian provides AI tools that require zero experience in the field of artificial by simplifying complex configuration processes. By using Appian’s enterprise-grade platform AI solutions can easily be scaled. Appian has partnered with Google to provide you with free and out-of-the-box AI functionalities such as data extraction from documents, sentiment analysis, and design accelerators to scale and expand processes with ease. AI can make simple cognitive decisions, suggest the next steps, and ensure that business rules and logic are followed. That power is useful in many contexts, for example: implementing intelligent document processing to automatically classify documents and extract data from them and turning unstructured information into structured data.

Business Process Management/Workflow

Workflow is the backbone of automation, it orchestrates Robotic Process Automation, AI, systems, and people in a cohesive process, ensuring it seamlessly progresses from start to finish.

Appian provides you with the necessary tools to create workflows and automate your business processes. Process management allows you to draw processes flavored with AI recommendations for your next step. Appian BPM comes with a plethora of smart services which are used to automate activities like sending email, generating a document, or writing to a database without writing any code. Process modeler comes equipped with decision rules which allow you to deploy critical business logic across your applications. Interfaces and human-in-control actions can easily be integrated into processes.

Decision Rules

Appian is a leader in low-code, business process management, and case management platforms. The inclusion of decision tables in the 17.2 release was a significant step forward in decision management. As a result, it’s worth considering Appian’s overall capabilities in terms of decision management.

The three hit policies (the DMN standard includes seven) can be used to describe the decision logic:

  • Only one rule from the decision table can match. Separate rules are needed.
  • The first matched rule’s output is returned first.
  • All matched rules’ output is returned in order.

Although Appian does not support the DMN standard in its current form, many decision management needs can be met by using the transformation suite’s capabilities and customizing DMN-based decision tables. Overall, Appian focuses on the execution rather than the administration of business processes.

Case Management

People, processes, data, and content exchanges are often dynamic, ad-hoc, and unpredictable. However, there must be a structure in place to assure consistency across the business and inside each transaction in order to provide repeatable and scalable quality service. From one-offs and ad-hoc jobs to process exceptions, BPM software allows organizations to handle and collaborate across divisions.

You can create consistant, yet individualized customer experiences by combining established procedures and rule-driven regulations with ad hoc exchange of information, content, and collaboration amongst participants with Appian’s dynamic case management system. Case management is a method of problem-solving that entails an organized yet fluid flow of information and collaboration among professional knowledge workers, customers, and support staff.

Knowledge workers should have rapid access to information, and a modern dynamic case management software system should enforce appropriate rules and policies, cooperate with important individuals, and track performance against company goals. Appian has all the required functionality to quickly deliver dynamic case management solutions to help you achieve better business results as the only top BPM software natively built on an integrated platform.

In conclusion, business process automation can speed up production, reduce maintenance costs and take the business to the next level. Appian provides a set of tools available for faster and easier automation. We can help you with your process automation. Contact us.